Terms of Service

1. Acceptance of Terms

By accessing or using Reputra, you agree to be bound by these Terms of Service.

If you do not agree, do not use the platform.

2. Service Description

Reputra provides:

• Review monitoring
• Reputation management
• Google Business Profile integrations
• AI-powered review analysis
• AI-generated review responses
• Reputation reporting
• Team collaboration tools
• Automation workflows

3. User Eligibility

Users must:

• Be at least 18 years old
• Have authority to manage connected business profiles
• Provide accurate information
• Comply with applicable laws

4. Google Business Profile Integration

Certain features require connection to Google Business Profile.

Users are responsible for:

• Maintaining valid Google authorization
• Ensuring they have rights to manage connected locations
• Complying with Google's policies and terms

Google may modify or revoke API access at any time.

Reputra is not responsible for actions taken by Google.

5. AI-Generated Content

Reputra may generate:

• Review analyses
• Review response drafts
• Automated responses
• Recommendations

Users remain solely responsible for content published through their accounts.

Reputra does not guarantee the accuracy, legality, or suitability of AI-generated content.

6. Subscription Plans

Reputra operates on subscription plans.

Features, limits, and pricing vary by plan.

Subscriptions may include:

• Starter
• Pro
• Business
• Agency
• Enterprise

7. Free Trial

Users may receive a 14-day free trial.

After expiration, continued use may require an active subscription.

8. Billing and Payments

• Payments are processed through Stripe.
• Users authorize recurring billing where applicable.
• Users may cancel according to the billing terms shown within the platform.

9. Acceptable Use

Users may not:

• Violate laws
• Abuse platform resources
• Attempt unauthorized access
• Circumvent subscription limits
• Use the platform for fraudulent activity

10. Account Suspension

Reputra may suspend or terminate accounts that violate these Terms.

11. Intellectual Property

All platform software, branding, content, and technology remain the property of Reputra and its licensors.

Users receive a limited, non-exclusive license to use the service.

12. Limitation of Liability

To the maximum extent permitted by law:

Reputra shall not be liable for:

• Loss of profits
• Loss of business
• Loss of data
• Indirect damages
• Third-party platform actions

The service is provided on an "as-is" basis.

13. Disclaimer

Reputra does not guarantee:

• Continuous availability
• Error-free operation
• Google API availability
• Third-party service availability

14. Termination

Users may terminate their account at any time.

Reputra may terminate access in accordance with these Terms.

15. Governing Law

These Terms shall be governed by the laws applicable in the operator's jurisdiction unless otherwise required by law.

16. Contact

Questions regarding these Terms may be directed through the contact information available on Reputra. info@codapp.de